Privacy Policy for Coaching Business and Site Users | Jaylana Saraya
Privacy Policy
Effective date: 31 July, 2025
1. Who We Are
This website is operated by Jaylana Saraya. We take your privacy seriously — no shady business, no buried fine print. Just clear, respectful handling of your data. This Privacy Policy explains what information we collect, why we collect it, and how we use it — especially in relation to our private membership community and coaching services for women-identifying individuals.
2. What This Policy Covers
This policy applies to information collected through:
The Jaylana Saraya website
The membership application form
The coaching services registration
Any communications or services associated with our brand
3. What Personal Data We Collect
We collect the following types of information:
A) Information You Voluntarily Provide:
Full name, email address, phone number
Application responses (skills, expertise, links to portfolio/CV)
Consent to identity verification
Photo ID (viewed but not stored)
Payment or billing information (processed securely by a third-party service)
All payments are handled through secure, PCI-compliant platforms — we never see or store your full payment details.
B) Information Collected Automatically:
Device and browser information
IP address, time zone, and usage patterns
Referring URLs and pages viewed (for analytics and improvement)
4. Use of Photo ID for Membership Verification
To ensure the safety and integrity of our private membership community, we may ask you to verify your full name and date of birth by showing a government-issued photo ID. This is always:
Done with your explicit consent
View-only — we do not keep a copy
Optional via video call if you prefer not to send ID electronically
5. How We Use Your Data
We use the information collected to:
Review and approve community membership applications
Deliver coaching services and manage your client account
Maintain a safe, secure, and aligned community experience
Communicate updates, offers, or changes to our services
Comply with legal or security obligations
You can unsubscribe from promotional emails at any time — no hard feelings. Transactional messages (like account updates or billing notices) will still be sent if you’re an active client.
6. Legal Basis for Processing (if applicable under GDPR)
If you are a resident of the European Union, we process your personal information based on:
Your consent (e.g., when you apply or provide ID)
Our legitimate interests (e.g., ensuring community safety)
Contractual necessity (e.g., delivering paid services)
Compliance with legal obligations
Our operations are based in the United States. If you're accessing this site from outside the U.S., please note that your information may be transferred to and processed in the U.S. under local laws.
7. Sharing and Disclosure
We do not sell, rent, or trade your personal information. We only share data with:
Secure third-party service providers (e.g., payment processors, email platforms)
Authorities if required by law, subpoena, or court order
No one else — ever — without your explicit consent
8. Data Storage and Retention
We retain personal information only as long as needed to:
Provide services
Comply with legal and tax requirements
Resolve disputes or enforce agreements
We do not retain ID images and minimize data collected to only what is necessary.
9. Your Rights
Depending on your location, you may have the right to:
Access the personal data we hold about you
Request correction or deletion
Withdraw consent at any time
Object to or restrict data processing
File a complaint with a data protection authority
To exercise any of these rights, contact us at: shine@jaylanasaraya.com
10. Cookies and Tracking Technologies
We may use cookies or similar tracking technologies — including services like Google Analytics or Meta Pixel — to understand how visitors interact with our site and improve the overall experience. You can disable cookies via your browser settings if that’s more your style.
11. Links to Other Sites
Our website and services may include links to third-party platforms or tools — like Substack, Facebook (for our private community), or other service providers. These platforms operate under their own privacy policies and terms of use, which we don’t control. Before submitting any personal data or interacting with those services, we encourage you to review their privacy practices directly.
12. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Security
We use industry-standard safeguards to protect your personal data, including encryption, secure access, and limited retention. While no method is 100% secure, we take reasonable steps to protect your information.
14. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the effective date noted above.
15. Contact Us
If you have any questions about this Privacy Policy, your data, or your rights, you may contact us at:
Email: shine@jaylanasaraya.com
Website: www.jaylanasaraya.com
